…my cuppa iced coffee…

I received a comment for my post “Terminating my Maxis broadband account - Part 1” yesterday evening from Maxis Team.
Dear Subscriber,
.
Thank you for alerting us about your experience with our Broadband service. We are deeply concerned that you are having a less than desirable experience with Maxis Broadband and would like to resolve this as [...]

It took a week for me to finally be satisfied with Celcom Broadband. My account was activated on Monday, 10/03/2008 and until yesterday afternoon, the speeds I’ve been getting were extremely low — maximum around 45 kbps. I called Celcom Careline and not surprisingly, the person at the other end was amazed and did not [...]

Good things come to those who wait. And now the wait is finally over. I received a call on Thursday evening around 7:30 from Maxis, giving me the best news so far for the whole week. (It has been a very distressing one.)
I’m very happy to tell all of you that I can now terminate [...]

7 working days has passed and there was no update from Maxis. So I decided to proceed with the second step.
I sent this email to the Malaysian Communications & Multimedia Commission (MCMC) yesterday evening:
Dear Sir/Madam,
.
I would like to make a complaint on the totally unsatisfactory services provided by Maxis broadband. I signed up with them [...]

I wrote a post just over a month ago about the crappiness of Maxis broadband services and that I am looking for a way to terminate my Maxis broadband account without incurring any penalty. Sanji, a guy who responded, directed me to a forum at MyCeloteh.com, where another guy named Ashraf spelled out the steps [...]