I received a comment for my post “Terminating my Maxis broadband account – Part 1” yesterday evening from Maxis Team.

Dear Subscriber,

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Thank you for alerting us about your experience with our Broadband service. We are deeply concerned that you are having a less than desirable experience with Maxis Broadband and would like to resolve this as soon as possible. In order to do this, we would very much appreciate it if you could register your experience in our feedback form, which can be accessed in the link below:

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http://www.maxis.com.my/personal/general/p…eedback_new.asp

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Select Issues : Broadband

Products : Wireless/Wired Broadband

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Your completed form will allow us to contact you personally to help you resolve your issues.

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Thank you.

Maxis Team

A few things I find rather odd about this comment:

  1. The email address given is maxis_bb@yahoo.com. If these people are really officially from Maxis, shouldn’t they be using an email address that ends with @maxis.com.my?
  2. Looking at the link given for the feedback form, you’d notice that it’s “p…eedback_new.asp”. It’s probably deliberate, but if this is supposed to be an official page on a company website, it would make more sense if the spelling is “feedback_new.asp”. Makes one smell phish.
  3. Finally, I clicked the link and…

Maxis broadband feedback form

I let you guys make your own conclusion.

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