I had problems connecting to the internet last Friday evening. I called Maxis helpline to ask what went wrong and I was told that they were having problems with their 3G network. They didn’t know when it will be fixed. I was then advised to wait for roughly 24 hours before trying again.
What a load of crap!
I’m subscribed to the Maxis broadband Power package with the peak speed up to 3.6 Mbps. But I’d be lucky to consistently get 100 Kbps. Broadband indeed! Oh, hang on. There’s a small print that says “Speed of service is on best effort basis”. There you go! All of us subscribers should now accept that we will never get those published speeds. Hey, can’t really blame them when they did try their best, can we?
Makes me wonder what their normal effort is. Hah!
I still don’t understand that on best effort basis thing, though. Does it mean Maxis does not have the infrastructure and capabilities to actually produce the maximum speed they claim they can provide? It’s probably the same with all the other internet service providers. I know TMNet Streamyx is like that.
So I’m paying RM103 every month (RM98 fees + RM5 for itemised billings) for a broadband service that doesn’t even deserve to be called broadband. Speed test? Most of the time the speed I got was less than dial-up.

If it was not for the RM1,000+ that I have to pay to terminate my Maxis broadband account, I would have done that last week. Why do I have to pay that much, you ask? Because Maxis requires new subscribers to sign an 18-month contract with them, that’s why. So if I want to stop using Maxis before the end of the contract period, I have to pay for the rest of the unused months. And why did I sign up with Maxis in the first place? Because the other broadband providers were too slow to offer their services.
_________________________________
Related posts:
» KL Open
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· Contact: Kak Yatimah 019-286.2838
Britneysa
January 20th, 2008 at 8:15 pm
memang maxis broadband tuh mcam @$%&! i was surprised u can even post this cause i’ve been trying to get connected ever since 2 days ago… and u’re right, after i bought maxis package then only celcom came out with a similar package plus cheaper… talk about getting screwed… darn!
CC
January 21st, 2008 at 11:38 am
apala… i dah taip semua.. tapi hilang kerana tak key in email… tapi i support you… Maxis… Zzzz itu we call it malaysia boleh…
Daitako
January 21st, 2008 at 11:55 am
I agree 100% with you, MAXIS IS TOTALLY CRAP! I was among the first Malaysian to subscribe to their service, the Power Package (RM98.00). I had a problem last month with regards to my modem, the speed is so sloooow even compare to a friend of mine who is using the basic package at RM68.00. I went to Maxis centre to report about this problem. They tested my modem and said that they have fixed it. I brought back the modem and the same problems occurs again. I’m so furious and report back to them. They can’t solve my problem, can you imagine that. To make the long story short, I finally found out through googling the internet that my ZTE modem firmware needed to be upgraded. It was in fact mentioned in their website but the Maxis guys couldn’t bother to find out about it. Finally I manage to update the modem myself and solve the problem.
I had many experiences before when I can’t connect to the internet for 2 or 3 days, this also happens to many of my students whom I used to promote them to use Maxis Broadband before. I never had this problem before with Streamyx (but the problem is that Streamyx is stationary). There was no notice or whatsoever received from Maxis. When you complained, they’ll try to blame it on your hardware.
I’ve made up my mind to terminate my Maxis B’band but I can’t because of the 18 months contract. Can you imagine that they provide us with that kind of service and expect us to adhere to the contract, what a crap!
I had experienced so many misery with the Maxis B’band, I’m a Forex Trader and I had this problem of Maxis internet line keep on dropping, and I loose my trade. How about that as a compensation for the contract? I’m going to tell the world about Maxis BAD service! Maybe I should consider changing to other service provider, how about Izzi? Low Yat here I come…
Awangku Yusli
January 21st, 2008 at 12:21 pm
I understand completely your situation.
A friend of mine advised me to look at the terms & conditions of the contract to see whether there’s any loophole somewhere. His friend subscribed to Telekom, also under contract, but somehow the friend managed to terminate the account due to bad service. I think that was considered as non-delivery by Telekom, which translates to a breach of the contract.
I will let everybody know of the progress. If there’s a loophole which can be exploited, let’s announce it to the world so that we can do a mass termination of the contract with Maxis. Hehehehehe..
Question: Let’s say we were successful. Which ISP would you recommend? Celcom? Izzi? Jaring?
Daitako
January 21st, 2008 at 12:40 pm
Thank you for your reply Awangku Yusli. If you’ve found the loophole please let us know, I’ll try to check it out myself with my lawyer friend. Hopefully we can proceed with the plan of mass termination in the near future he he.
I heard Izzi is good because of the different technology (iBurst: HC-SDMA, High Capacity Spatial Division Multiple Access technology) that they use. You may find more information about it here: http://en.wikipedia.org/wiki/IBurst and also from their website here: http://www.izzi.com.my/overview.php
legal advisor
January 21st, 2008 at 3:59 pm
so mcm mana?? dah read toc dia?? i on the way ke kk.. kerja kat lawas dah settle…
mahathir
January 21st, 2008 at 4:09 pm
maxis, bad service? seems that their service level is dwindling…
i may not experience the slowness of their broadband or the customer service officer blaming the hardware, but the way they handled my complain on mobile billing last time has given me the impression that they no longer value their client. They were quick to put the blame on you…on your hardware…practically on everything but not their own incompetency…what a crap! (i like this phrase..:) )
thanks for the info…i’ll will avoid maxis for future internet services…
Awangku Yusli
January 21st, 2008 at 4:16 pm
@Daitako:
The only problem I see with Izzi is that the service coverage is quite limited. I want to be able to connect to the internet as well when I go back to my hometown in Sabah. I think I’ll try Celcom. At least they don’t have that contract thing hanging over your head, so if I’m not satisfied, I can always terminate the service.
@Legal advisor:
Belum lagi la beb. Malam ni kot baru nak selongkar stor. Hehehe.. Tak ingat dah letak kat mana.
Awangku Yusli
January 22nd, 2008 at 12:19 pm
Terms & Conditions (excerpt)
10. TERMS, SUSPENSION AND TERMINATION
10.1 The Agreement shall commence on the Service Commencement Date and continues for a period of eighteen (18) months (“Initial Term”). Upon the expiry of the initial Term, the Agreement shall automatically extend for further eighteen (18) months term (each term called “Renewal Term”) unless Maxis or the Customer gives at least one (1) month prior written notice to the other party of its intention not to renew the Agreement for the subsequent term.
10.2 …
10.3 The Customer shall not be entitled to terminate the Agreement at anytime and for any reason whatsoever (save for termination pursuant to Clauses 10.8 or 17.1) during the Initial Term. If the Agreement is terminated by the Customer for any reason whatsoever (save for termination pursuant to Clauses 10.8 or 17.1) or by Maxis pursuant to any of the situations specified in Clause 10.4 below prior to the expiry of the Initial Term, the Customer shall be liable to pay Maxis in full the Services Charges for the remainder of the Initial Term, as the case may be, (“Termination Sum”) and all charges and amounts outstanding as at the date of termination including accrued interests.
10.4 In the event the Customer:
(a) fails to pay in full any sums or charges due…
(b) is otherwise in default of its obligations…
(c) is insolvent or takes any corporate action…
…
10.8 In the event Maxis is in material default of any of its obligations under the Agreement and has not remedied the default within thirty (30) days of receipt of written notice from the Customer requiring the remedy of the default, the Customer shall, by written notice to Maxis, be entitled to terminate the Agreement.
…
17.1 Maxis may from time to time upon giving prior notice to the Customer, make any alterations to the Service or vary the terms and conditions of the Agreement. The Customer’s continued use of the Services after the effective date of such alteration or variation shall constitute irrevocable and unconditional acceptance of such alteration or variation by the Customer. If the Customer does not accept such alteration or variation, the Customer shall be entitled to terminate the agreement by giving written notice to Maxis prior to the effective date of such alterations or variations.
Awangku Yusli
January 24th, 2008 at 5:05 pm
There is also this clause in the TNC:
2. PROVISION OF SERVICE
…
2.4 Maxis does not guarantee or warrant the availability of the Services or continuous, uninterrupted or secure access to the Internet. Maxis reserves the right to suspend or interrupt the Services or any part thereof at any time for operational or technical reasons or in an emergency or in accordance with Clause 10, with or without notice to the Customer.
==============
I don’t know how binding is this contract, but it seems that us customers are not given any chance at all to terminate the contract.
What do you guys think?
shaharin
January 25th, 2008 at 8:26 am
Citer pasal maxis broadband ni buat aku paling marah…aku komplen pasal speed tak pernah max lebih kurang 100kps. Bila aku call centre diorang kata pasal aku tinggal di tingkat 6, tgkt 4 kebawah boleh dapat max speed. unfair betul, diorang takde masalah kalau aku terminate service. contract 18 bln tu diorang waive tu selepas aku dah kecohkan maxis centre kat klcc tu….
Awangku Yusli
January 25th, 2008 at 9:16 am
Tingkat 4 ke bawah boleh dapat max speed?? Aku yang duduk tingkat 1 ni pun sikit punya susah nak dapat 100 kbps. Bawah 100 tu selalu la dapat. Kunun jer kata speed boleh dapat up to 3.6 Mbps.
Weh, share la ngan kitorang apa yang ko dah buat sampai boleh terminate kontrak tu. Semua dah tension ngan Maxis nih.
shaharin
January 28th, 2008 at 2:23 am
The reason they agreed to waive it because i was not informed that my house located at 6th floor will not get full speed at the time i sign up. Its unfair where i pay rm138 per month which i cant full speed it. After few times negotiation, they raised the case and agreed to waive it, of course u must return the modem to them.
Awangku Yusli
January 28th, 2008 at 2:05 pm
Hmmm… unfortunately that does not apply to me. They told me when I signed up that I will not get good signal strength if I live on level 5 or above. Looks like I cannot terminate my account, then.
Sigh.. how very frustrating.
sanji
February 9th, 2008 at 7:58 pm
there’s a guy who managed to terminate his maxis bb account without the 18-month agreement penalty.try it out.it might works for u. http://myceloteh.com/3gforum/viewtopic.php?f=7&t=14
Awangku Yusli
February 9th, 2008 at 11:54 pm
Thank you Sanji. I will definitely try that.
iamspaceman
February 16th, 2008 at 5:17 pm
All Malaysian ISPs are crap & nothing but sweet misleading empty promises. Malaysian internet is a joke. People from other countries like the U.K or the States would be laughing so hard if they knew what kind of “BROADBAND” services we got going here. It’s not funny.
There is no such thing as “The Best” or “The Fastest Broadband”. No, this is Malaysia, there is only “The Least F**ked Up” and that is what we should go for like we have any other frickin choice.
Awangku Yusli
February 16th, 2008 at 11:22 pm
I totally agree with you, of course. You don’t have to compare against the UK or USA. Singapore is closer, and they have better broadband services.
I wonder what actually is the cause of these limitations by the ISPs. Speed up to 3.6 Mbps indeed! I barely got 100 Kbps everytime I was online. And I’m paying RM103 for speed less than 384 Kbps. Highway robbery!
mAn
March 22nd, 2008 at 9:56 pm
Maxis Broadband is Crap??
my bf using maxis broadband rite now…so far..okay also..
but as i noe…its depend on the area u r..and which packet u subcribed..
for streamyx 1.0mbps RM88…Maxis 3.6mbps RM98
for me…i will subcribes maxis..bcoz juz add on 10 bucks can get higher speed..
i dunnoe y a lot people complaint on maxis..my bf use for half year dy…the line is ok saja…
i dun think he is the luckiest 1 lo in tis case…oni he can use with stable ..,but other people got a lot comnplaint..
im thinking,,wonder to ask…are u sure u r using Maxis broadband,b4 u drop tis comment?
hmm….dunoe…mayb my bf is the luckiest 1…hehe
Awangku Yusli
March 22nd, 2008 at 11:09 pm
Well… I used to get a bill every month from Maxis Broadband, so I’m 1000000000000% sure I was subscribed to Maxis Broadband. Not to count the number of times I called them and went to Maxis Centre at KLCC. I hope that answers your question.
I agree totally that the speed one receives depends on the location. Maybe your bf’s ok is not other people’s ok. May I know the speed he’s getting?
For me, if I am subscribed to a 1.0 Mbps package, I expect to get speeds around that number everytime I connect to the internet and not below 100 kbps. Which was the case when I was with Maxis. I paid RM103 monthly for a service that was totally unsatisfactory.
Judging from the number of complaints received, don’t you agree that something must be wrong somewhere?
shaharin
March 24th, 2008 at 8:28 pm
last nite my friend’s maxis broadband download speed 28.7kbps and upload speed 2.74kbps. damn slow!!
Awangku Yusli
March 24th, 2008 at 10:05 pm
Nothing new there. Maybe it’s time your friend switch to Celcom Broadband. He can follow the steps I outlined here for terminating his Maxis account.
mAn
March 30th, 2008 at 9:54 am
oh………you wanna terminate ur broadband service? can meh?? as i noe, once u subcribed the packet, u have to sign 18 months contract. not meh??otherwise, u have to pay the penalty fees.
hmm……..ur speed is around 100 kbps? i think is ur area is not covered by 3.5 G. may i noe, u r using maxis usb or zte modem?or wired broadband?
u have to check ur signal whether is umts/edge/gprs/…
i recommend u…, if ur speed is 100kbps like tat, u better call broadband customer service, ask them reset/ check the stting for u, bcoz 100 kbps is really very very slow…u should get at least(70%)- 700 kbps..
thanks.
mAn
March 30th, 2008 at 9:59 am
hmm……if u wanna terminate ur maxis broadband..you have to find another person to “transfer” ur broadband to him.
so, like tat u no nid to pay the penalty fees.
Awangku Yusli
March 30th, 2008 at 10:31 am
Mr mAn, just so that you know, I already HAVE terminated my Maxis broadband. And I didn’t have to pay any penalty too.
Wanna know how I did it? Read my 3 posts in “Terminating my Maxis Broadband account”. You can do a search using the search function inside the red/orange box above.
man
June 22nd, 2008 at 6:42 am
maxis broadband best ape..
man
June 22nd, 2008 at 6:43 am
Speedtest result
Maxis Customer
July 28th, 2008 at 6:33 pm
A warning from one consumer to another:
DO NOT SIGN UP TO MAXIS BROADBAND!
If you love your kids, don’t let them use Maxis broadband.
Kids who surf slower, learn slower and with the added pressure from having an unstable internet connection and constant disconnection could lead them to having suicidal tendencies at such a young age.
IF YOU LOVE YOUR KIDS, SAY NO TO MAXIS BROADBAND!
epool86
September 11th, 2008 at 3:57 pm
im using celcom data services since 3 years ago.. at that time, 3g just been launched by celcom (celcom is the first operator to launches 3g in malaysia)..
but sadly, i dont have much money to buy 3G devices.. so i just stick with my gprs devices.. i use my hp as a modem, connected to PC/laptop. at that time, new celcom broadband plan not launched yet.. im using unlimited data plan, together with my celcom postpaid line.
what can i say is, celcom gprs connection is stable.. even it slow (of course, it gprs), but have no problem to surf internet..
nowadays, celcom still better than maxis in many factors.. first, of course the coverages.. celcom 3g coverages now is about 60%, while maxis is about 40% (according to MCMC).
in term of service quality, celcom still better (even not 100% ok, but much more better than maxis).. the average download speed is around 40KB/s (~320kbps) which is about 80% of full 3g speed depends on the server location.. for HSDPA, im not sure since im not testing it yet (although my devices support HSDPA)..
maybe we need some experts or any 3rd parties to do the test, since they know more about it rather than me. for example, let see a comparison test result made by 3rd parties for both maxis and celcom..
http://i142.photobucket.com/albums/r92/work_liao/celcom_3g_beat_maxis_3g.gif
Celcom also the winner of the Frost & sullivan 2008 Mobile Data Service Provider of the Year.
for details, visit http://www.telecomsawards.com.my/recipients.htm
To date (2nd quarter 2008) Celcom is the largest mobile broadband provider with largest number of subsribers in Malaysia. All this awards, test, and statistic shown us that Celcom broadband is better than Maxis broadband..
of course.. there is still lot of improvement to be done for both maxis and celcom.. but our question here is which one is better. that’s all..
catdeco
October 13th, 2008 at 2:11 am
maxis broadband is a sharing of peer to peer .In an area they will laid a connection cable/antenna for the maxis broadband user.
So mostly in the busy city/place,the connection will be very slow as the traffic is busy.Thats among the reason why the maxis broadband block some file sharing application such as ARES,Limewire and bla3…3G connection is seperated into 2.One is normal 3g connection and one is high speed 3g connection.the highest normal 3g connection can download is around 300-400kbps which is kind a slow and for the high speed 3g it can reached to 1mbps(depends on the traffic area).A thing that i wanted to tell Malaysian is try to ask ur friends who are using the maxis broadband and see their satisfaction level before u purchase a maxis broadband usb modem.Folks from KL city/Subang/Shah Alam/Petaling Jaya will “enjoy” the super lembap speed of the maxis 3g broadband as in that area theres a lot of students who are using maxis broadband.
Awangku Yusli
October 13th, 2008 at 5:58 pm
Normal 3G and high speed 3G? As far as I know, there’s only one 3G and it’s up to the service provider how big the bandwidth they want to allocate to whatever package they offer. Something like up to 384 kbps for Normal Package and 3.6 Mbps for Power Package.
But whatever it is, Maxis Broadband is just a waste of time and money.
sanji
October 13th, 2008 at 7:36 pm
normal 3G = UMTS (384kbps)
high speed 3G (3.5G) = HSDPA (3.6Mbps)
= HSUPA (7.2Mbps)
they don’t really restrict that much the bandwidth to UMTS or HSDPA (except for Maxis BB). sometimes Normal Package users may achieved higher than 384kbps. it’s our modems that actually done the limit.
though, it won’t change us from perceiving Maxis BB as crap!
Awangku Yusli
October 13th, 2008 at 11:16 pm
If our modems are limiting the speed we receive, then how come we never get the 3.6 Mbps connection speed even though we use the relevant modems? Do you, by any chance, know the actual max speed for Celcom or Maxis broadband? That would be interesting to know.
And yeah, Maxis broadband is crap. But I’ve said that already
sanji
October 14th, 2008 at 9:51 am
it’s just because their services are on best effort delivery basis.
http://en.wikipedia.org/wiki/Best_effort_delivery
Awangku Yusli
October 14th, 2008 at 1:30 pm
I understand the part on best effort. Whether it’s Streamyx or Maxis or Celcom, their best efforts won’t make me giving them standing ovation, although I’d give Celcom an applause for being better than the rest.
I wonder what’s the maximum capacity for Celcom broadband. Does it really reach 3.6 or 7.2 Mbps?
sanji
October 14th, 2008 at 1:38 pm
theoretically, the equipment provided by Alcatel that roll out Celcom Broadband provide the maximum capacity of 3.6Mbps. but i don’t think they could even touch the 3Mbps threshold. the highest data rate i’ve ever experienced is 2.4Mbps.
Awangku Yusli
October 14th, 2008 at 1:48 pm
2.4 huh? I’ve reached 2 once, I think, but that was like for a few seconds only. Wouldn’t it be wonderful if we can receive at least 1 Mbps constant speed all the time? We can save a lot of things.. time, electricity… *sigh*
captain planet
October 20th, 2008 at 3:47 pm
to ya’ll here, rather then you all bising about this damn maxis broadband, why dont we all send email to maxis and let them know that their broadband services are actually suck, imagine 100 people send email liek that everyday, lagi banyak lagie bagus, kita penuhkan email maxis with our problem and anger. amacam ok tak, and lagie ganas kita mogok depan maxis hq or nak ganas + thrill + adventure kita saman maxis ramai2 amacam ok tak my idea nih, i send already my email regarding with their broadband, telling them that their broadband cam hampeh, now its up to yall
Chee Choon
October 20th, 2008 at 6:02 pm
wah…Ganas tu… email aje la.. nanti tangkap masuk lokap…
azan
October 29th, 2008 at 6:16 am
dowload song using celcom broadband = finish a cigarette
dowload song using maxis broadband = cost you a box of cigarette
catdeco
November 3rd, 2008 at 2:17 pm
Theres a different between high speed and normal 3g.
You can view it from the map that provided in maxis centre.
The color of your broadband will changed once you be in high speed region if im not mistaken.Correct me if im wrong
Awangku Yusli
November 3rd, 2008 at 4:57 pm
You’re right, I think. The place where I’m staying right now is supposedly under high speed coverage but the speed I received (when I was still with Maxis) was definitely not high speed. Snail is faster.
catdeco
November 4th, 2008 at 11:11 pm
urm..im not so sure why it happened to u..
maybe the traffic at your area is busy,mine is good
but after 3gb of usage,its going to be slow back.
haiz..
Awangku Yusli
November 5th, 2008 at 9:32 am
The Maxis technical people said.. they have no idea why the signal in my area is so bad. It’s like there’s a black hole there, even though the surrounding area is under 3G coverage. So, rather than waste more of my time, I switched to Celcom Broadband. Much better
catdeco
November 7th, 2008 at 10:21 pm
owh yea?
urmm how’s ur celcom broadband??
and how’s the speed?
Awangku Yusli
November 8th, 2008 at 12:54 am
My Celcom broadband is excellent. Speed is really good. I do get some connection problems sometimes, but it’s definitely much much better than Maxis.
blur
November 13th, 2008 at 10:47 am
Is the maxis usb bb connection stable for MSN chatting? is it hard to log in?
Awangku Yusli
November 13th, 2008 at 3:58 pm
It depends. If you are connected with good speed, chatting using MSN should not be a problem.
catdeco
November 16th, 2008 at 7:26 pm
to be honest.
most of the time u cant log in to msn with maxis broadband.
if u managed also, there will be some delayed period of receiving some of the instant messages.
Ken Wu
November 21st, 2008 at 10:38 am
The speed of Maxisbb is getting slower and slower. I don’t think that it deserved to be called broadband, perhaps ‘narrowband’ is more suited.
If you aren’t satisfied with mbb, terminate it when your agreement reached 18 months because if you don’t, they will automatically extend the agreement for another 18 months. READ your agreement carefully, there are more things that you need to pay attention!
Awangku Yusli
November 21st, 2008 at 11:40 am
Yes, that is one thing Maxis or their vendors neglect to mention to the users when they subscribe. Granted the users need to read the agreement but something like this should be brought to attention upfront.
Demam & Maxis Broadband Yang Lembap | diariadsense.com
November 30th, 2008 at 11:35 am
[...] dan upload lebih dari 5GB sebulan, sekarang nak cecah 200 mb sebulan pun susah. Nak kena tiru style Awangku Yusli…hehe..Alahai lembap sungguh Maxis Broadband ni. Nampak gaya memang nak kena tukar ke Celcom [...]
Celcom Broadband is definitely better - …my cuppa iced coffee…
December 31st, 2008 at 5:07 pm
[...] Maxis broadband is crap! [...]
siv
January 26th, 2009 at 9:53 pm
guys im using maxis zte modem rm68 package, and i suppose
to get only 640 kbps but im getting consistantly bout 900 to
950kbps day or nite! already 3 months! no disconnections
whatsoever, and im staying in an area in penang that is not even listed under the maxis coverage area, eventhough im
staying on 19th floor my signal is full bar!!!
so my conclusion, and opinion bout all this problems with malaysian isp is!! they do not have the technology to
distribute same constant amount of bandwith to all their
users, sooner or later when that area is congested with
lots of users………ok works like this, if you share a bottle of
mineral water with 2 more of your friends your thirst goes of,
how if u share that with 10 more of your friends?????
Well in my case people dont know that maxis broadband is available in my place, so i believe there is only a few of
us using it!
and back in kuala lumpur im using p1wimax 1.2mbps. very good speed for now!! just waiting for the moment of congest
before that i have used steamx, izzi, celcom
last but not least dont expect a lot from malaysian isp!!
mia
February 27th, 2009 at 10:04 pm
i really dont understand about maxis broadband…i always having a problem to connect with the network…today i’m having this problem..my maxis broadband is really really slow and i feel bored to wait until it completely connect…
udinpenings@hotmail.com
February 27th, 2009 at 11:43 pm
Where do you live in mia?
if u live in busy area such as PJ,Subang or Shah Alam you are going to experienced a slow connection of maxis broadband.
because it is a sharing peer 2 peer device,but in Penang the speed is so much better,im not very sure why,but if followed by the graph i read before,Penang mostly in georgetown area have the best internet coverage/speed in malaysia.
If you would like to download some thingings with maxis broadband i suggest you to use Download Accelerator Plus as you can get the full speed of downloading from maxis broadband,owh yea,if im not mistaken,after 3GB of usage,maxis will reduce your broadband speed to 256kbps which mean its only good for internet surfing purpose.
Epul
May 23rd, 2009 at 10:55 am
5.3 Excessive Usage
5.3.1 Each customer’s total usage per month shall NOT exceed 3GB of data volume transmitted (total upload and download usage). This is to ensure that no individual hogs the bandwidth at all times.
5.3.2 Maxis reserves the right to reject the said application or charge for any additional data volume transmitted from what is already allocated.
*this is wat the mother F**k S**t created by maxis..only can use 3GB..frenz..we better change to celcom or WIMAX..
Awangku Yusli
May 23rd, 2009 at 12:20 pm
Actually, Celcom does have similar policy. Except their limit per month is 5 GB instead of 3 GB like Maxis. I received reminder like this several times already:
“A friendly reminder, your data usage is reaching the allocated 5GB/ mth (Celcom Broadband Policy). Pls reduce your usage to avoid having your speeds managed.”
But then, I’m not complaining since the service is so much better than Maxis.
Maxis 3G vs Celcom 3G – Both Slow?
June 20th, 2009 at 9:15 am
[...] 3G is totally crap!. Ayusli got another perception about Maxis 3G and subsequently leading to the termination. Follow [...]
turagsoy
September 21st, 2009 at 11:21 pm
this is really an eye opener for me….maxis definately fall short to its commitment….now for 4 days no internet connection is this what they call the BEST wireless broadband provider??? what the..(censured..)
g4ce
December 13th, 2009 at 4:10 pm
my friends said maxis broadband is not good (infinity times) for online games. is that true?
Awangku Yusli
December 14th, 2009 at 12:17 am
I have never tried playing online games when I subscribed with Maxis. Not because I didn’t want to try.. but mostly because the speed I got was so abysmal that even browsing was difficult. But that was a long time ago and I don’t know how good or bad Maxis is right now.